Data could be Bangladesh’s next tech strategy

As AI handles routine tasks, retail workers are evolving into experience orchestrators armed with digital tools and data insights. Smart retailers are investing in reskilling programs that help their teams master everything from smart mirror troubleshooting to AI-powered customer service platforms. Leveraging data as a national resource aligns with Bangladesh’s ambitions of accelerating its economic growth. Embracing data as an export commodity offers Bangladesh an avenue to diversify its economy, create jobs, and cultivate expertise that can help the country become a strong player in the global data economy. In doing so, Bangladesh can pave the way toward a future where it is recognised as a technology-driven nation, propelling itself into the ranks of upper-middle-income countries and beyond. Partnering with global data marketplaces, such as Data Marketplace by IBM or Dawex, where raw data and processed insights are traded, could provide an additional avenue for Bangladesh to distribute its data assets internationally.

Now, with the general advancement of AI and Large Language Models (LLMs), two underlying tendencies have emerged in sentiment analysis. For some time now, omnichannel contact centers have been widely used in retail, healthcare, education, and other industries that provide a mix of in-person and online services. Service providers use cloud-based platforms that can easily adjust to handle increased data loads or accommodate new projects. Whether a company needs to scale up during a high-demand period or scale down when activity slows, outsourcing provides the necessary elasticity.

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This cost efficiency enables businesses to allocate resources to other strategic areas, such as marketing, product development, or expanding into new markets. Although free doesn’t always translate to better, the open-source Apache Spark has long delivered a no-cost AI data analytics engine that can compete with the leading commercial solutions on the market. For many data professionals, Spark remains the go-to open source platform for data engineering, data science, and ML applications. Cloud automation platforms, workflow automation tools, and data engineering pipeline solutions provide underlying functionalities that enable proper AI data analytics.

Countries like India and Israel have shown the importance of data standardisation for export. Ensuring high data quality and compatibility increases its appeal to international buyers who require specific formats for AI training and analytics. At More About Advertising we aim to bring you the inside track on what really matters in the world of advertising, marketing and media.

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By building robust infrastructure, establishing governance policies, and creating tailored data products, Bangladesh can transform its vast population data into a high-value commodity that meets the needs of international industries. This approach can lay the groundwork for a sustainable data export industry that could contribute significantly to Bangladesh’s economic future. The global big data market has been experiencing impressive growth, driven by the surge in demand across industries for robust datasets to fuel advanced analytics, AI, and machine learning applications. With customer expectations increasingly focused on personalised and engaging rewards, 79% of businesses are planning to revamp their loyalty programs soon. This report highlights the top loyalty trends shaping 2025 – helping you move beyond basic earn-and-burn models.

By recognising data as a valuable resource, Bangladesh can fuel job creation, attract foreign investment, and diversify its export base. Embracing data as a strategic asset positions the country not only to contribute meaningfully to the global data economy but also to foster sustainable, technology-driven growth domestically. This strategy could elevate Bangladesh’s global standing, establishing it as a competitive ai trends in retail and trusted destination in the world’s rapidly evolving digital landscape. In addition to value-focused shopping, Chinese e-commerce platforms such as Temu and Shein are gaining traction among Canadian consumers. Salesforce’s research shows that 59% of Canadians have purchased from these platforms in the past six months, and 41% are expected to make at least one purchase from these sites during the holiday season.

AI can automate social media management, allowing brands to maintain a consistent online presence, engage with their followers, and respond to comments and inquiries in real time. This level of engagement can have a massive influence on brand loyalty and encourage Gen Z consumers to choose your brand if it reflects their values and identities. Data holds transformative potential for Bangladesh, aligning seamlessly with the nation’s aspirations for economic advancement and upper-middle-income status.

Schwartz explained that loyalty programs allow consumers to maximize value, which is especially appealing in today’s economic climate. The insights you need to make smart decisions are in the data, and it’s never been easier or less expensive to go find them. Demand for multiple delivery options, including same-day, and instant returns will continue as consumers seek an instant and flexible online retail experience.

As the world moves towards digital assets and blockchain technology, 2025 is expected to be a pivotal year for the cryptocurrency space. According to a recent World Economic Forum survey, over 70% of employers identify creative thinking as the most in-demand skill for 2023. As industries adopt AI, the value of human creativity, problem-solving and strategic thinking will only grow, paving the way for new opportunities in an AI-augmented job market. Thinking creatively is essential for finding innovative solutions and maintaining competitiveness.

The sheer existence (and persistence) of robocalls can affect your contact center in a few different ways. Robocalls can decrease contact rates of customers who are hesitant to answer unknown numbers. And two, the mere association with robocall activity can cause legitimate calls from contact centers to be blocked or flagged. Yet U.S. consumers still receive around 4 billion robocalls per month, according to the Federal Communications Commission (FCC). That equals roughly one call every two business days for each person in the U.S., even if most of these calls go unanswered. For more insights into how outsourcing can transform your AI and data strategy, visit Sigli’s Data and AI Solutions.

Retailers that understand these demand trends will be best positioned to thrive in a fast-evolving landscape. Without the ability to turn their data – all of it – into actionable insights, companies are often blindsided by sudden demand shifts or disruptions. However, when businesses effectively integrate and analyze their data, it transforms from a burden to a powerful asset, enabling them to quickly adapt and better meet consumer and business partner expectations.

By enabling organizations to optimize their workflow processes and make better decisions, AI is bringing about new levels of agility and innovation, even as the business playing field becomes more crowded and competitive. The Media Online is the definitive online point of reference for South Africa’s media industry offering relevant, focused and topical news on the media sector. Here too AI tools can enhance engagement by analysing social media interactions of this digital generation to inform content strategy and advertising. You can foun additiona information about ai customer service and artificial intelligence and NLP. Navigating this landscape requires a delicate balance, especially as consumers increasingly expect fast, seamless service. Disruptions, whether due to shipping delays, supplier issues, or unforeseen events, can quickly erode brand trust and customer loyalty.

Speed to market is a critical competitive advantage in today’s fast-moving business environment. Developing models, training algorithms, integrating them with existing systems, and testing their efficacy can take 12 to 24 months or even longer. During this time, market conditions could shift, new competitors could emerge, and the opportunity for first-mover advantage could be lost. A case study published by PwC in 2024 demonstrated that companies outsourcing AI initiatives saved, on average, 40% of their operational costs compared to those who developed similar capabilities internally.

Companies face fierce competition for these experts, driving up salaries and lengthening recruitment times. As the seasonal retail shopping surge approaches, with Black November dominating the shopping landscape, e-commerce brands are increasingly turning to artificial intelligence (AI) to help them attract the sought-after Gen Z consumer. Partnering with international tech firms could also be a major help as collaboration with experienced tech companies can bridge technology gaps and allow Bangladesh to adopt best practices in data management and export. Partnerships with international tech firms or even neighbouring tech-driven countries like India can foster technology and knowledge transfer, building a resilient and competitive data export industry.

of retail execs are missing out on data in the delivery proces

Workers who can integrate AI tools into their workflow and leverage AI for productivity gains will be in high demand. Contrary to widespread concerns that AI might eliminate jobs, the reality is more nuanced. Rather than outright job displacement, AI and digital skills are shifting the focus of human labour towards more strategic, creative and problem-solving tasks. Cyber Week is shaping up to be the most important period of the holiday shopping season, with many consumers waiting for deep discounts before making significant purchases. Schwartz expects Cyber Week to be highly promotional, with retailers offering aggressive discounts to capture consumer attention.

Chief among them are concerns about data privacy, a lack of widespread data literacy, and infrastructural limitations. Addressing these challenges is critical to achieving international data handling standards, as potential clients prioritise secure data management. Web3, the decentralized version of the internet, is expected to reshape digital experiences by promoting user control and data privacy. With decentralized applications (dApps) gaining popularity, Web3 promises a new internet model where users interact on peer-to-peer networks.

• As they come of age, their influence on retail becomes more and more apparent, making it imperative for e-commerce businesses to adapt their strategies to meet their needs.
• These platforms facilitate transactions, giving Bangladeshi providers access to a broader market and enabling them to create revenue from data export while expanding global reach.
• Companies that leverage AI effectively can achieve unparalleled efficiencies, predictive accuracy, and transformative customer experiences.
• According to a recent study from MIT, Harvard, The University of Monterrey, and Cambridge, 91 percent of ML models degrade over time.

Privacy protocols and decentralized exchanges (DEXs) will play a crucial role in the crypto ecosystem by providing secure, non-custodial trading options. NFTs are expected to evolve beyond digital art into domains like virtual real estate, tokenized assets, and personal identity verification. Partnerships between major brands and NFT creators are likely ChatGPT to increase, further driving mainstream adoption. Gaming and virtual reality will also see significant NFT integration, especially in play-to-earn models. Layer 2 scaling solutions, such as Ethereum’s Optimism and Arbitrum, are also expected to grow in importance, as they reduce transaction costs and improve the scalability of DeFi platforms.

Solana, known for its speed and low transaction fees, could attract more DeFi and NFT projects, while Cardano’s focus on academic research and security may appeal to institutional investors. The U.S. is also moving toward comprehensive regulation, with proposed legislation focused on investor protection, anti-money laundering, and stablecoin oversight. Clear regulatory guidelines will likely encourage institutional participation and protect retail investors, promoting long-term growth in the market. Even a few years ago, customers might have put up with a little bit of friction, but expectations have changed.

• While they could have gotten away with this a few years back, it’s not going to be good enough to retain customer loyalty moving forward.
• The ability to apply digital skills in multiple industries makes them essential for career flexibility and growth.
• Interoperability among blockchains, facilitated by cross-chain protocols like Polkadot and Cosmos, will likely accelerate DeFi adoption, enabling users to seamlessly access services across different networks.
• This means businesses can benefit from state-of-the-art technology and highly trained specialists at a fraction of the cost.
• The re-commerce and marketplace trend also plays into this, with growing demand from consumers for re-commerce options for the products they buy and no longer need.

Now, however, features like AI-driven chatbots and AI-searching tools can scan your knowledge base and give customized answers a lot faster. Many hotels now use omnichannel systems to streamline guest communication, from booking and check-in to service requests, providing a seamless experience across apps, phone, and on-site interactions. Because AI gets so much airtime, I’d like to zoom out and focus on the full picture to give you a wider view of the changes happening all around. SmartCompany is the leading online publication in Australia for free news, information and resources catering to Australia’s entrepreneurs, small and medium business owners and business managers.

Retailers can also turn to AI tools to help enhance the customer experience by automating inventory management, allowing them to respond swiftly to disruptions and keep customers informed. As AI and emerging technologies continue to reshape the employment landscape, the nature of work will be defined by how well individuals and organisations pivot. To remain competitive in this evolving job market, professionals must prioritise adaptability, creativity and continuous learning. As traditional education alone is no longer enough, individuals will need to seek out opportunities to update their skills, whether through micro-credentials or hands-on experience with emerging technologies. By blending creativity with digital skills, professionals can remain relevant and valuable in the fast-changing job market.

While the US electorate may not have prioritised wokeness, safety and sustainability, Kantar is prioritising them as it does its best to make sense of the world with its predictions for the top 10 marketing trends of 2025. Decentralization efforts are gaining momentum in various sectors, including finance, governance, and data storage. DAOs (Decentralized Autonomous Organizations) are emerging as a model for decentralized governance, allowing communities to self-govern without centralized authorities.

Another major recent trend is that traditional degrees, while foundational, are no longer enough to guarantee employability. The demands of the modern workplace have outpaced the static knowledge acquired through formal education, leaving many graduates unprepared for the dynamic skillsets employers require. Industries like AI, data analytics and digital marketing are evolving so fast that even recent graduates can find their knowledge outdated soon after they enter the workforce. The ability to apply digital skills in multiple industries makes them essential for career flexibility and growth.

This analysis reveals the unique potential Bangladesh holds and the factors differentiating it from other emerging data economies, like India and Indonesia. Sustainable blockchain initiatives focus on reducing carbon footprints and exploring energy-efficient consensus mechanisms. Additionally, carbon credits on blockchain platforms could become a mainstream practice, incentivizing eco-friendly actions across industries. Bitcoin, the largest ChatGPT App cryptocurrency, has recently shown signs of stability, trading above the $69,000 mark, driven by significant inflows into spot Bitcoin ETFs and increased whale accumulation. Ethereum, the second-largest cryptocurrency, trades around $2,470, showcasing a mild upward trend supported by its dominance in the DeFi and NFT sectors. Get access to exclusive content including newsletters, reports, research, videos, podcasts, and much more.

By utilising predictive analytics, businesses can anticipate which products are likely to be popular based on historical data, social media trends, and emerging cultural phenomena. AI’s ability to analyse trends and forecast demand can be a critical advantage for e-commerce brands and, in fact, any business with an e-commerce site – that target Gen Z during the seasonal rush. To gain insights into the impact of these technologies on job trends, we sat down with Alex Martin, Managing Director for Salt Recruitment Africa, a global specialist recruitment company with 22 offices and 300 staff worldwide. Salt focuses on sourcing digital skills across various sectors, including retail, technology, education and telecommunications. Credit card fraud is a widespread fraud that impacts financial institutions, businesses, and consumers across the globe.

These programs could be in partnership with educational institutions and tech companies, allowing Bangladesh to foster a homegrown industry while attracting foreign clients. Bangladesh can offer tax incentives, streamlined regulations, and lower setup costs to attract global companies looking to establish data processing centres. These incentives, coupled with the country’s competitive labour costs and an increasingly tech-savvy workforce, could make Bangladesh an attractive destination for international data operations.

In fact, it’s essential to make decisions based on actionable insights to ensure that your business is well prepared for spikes like Black Friday and the festive season. Marketers who make their decisions by analysing the business data ahead of time to ensure that their customers find what they need both in-store and online, will find that they are streets ahead this year. If recent years have taught us anything, it’s that supply chains need to be as adaptable as they are efficient.

In healthcare, for example, integrated CRM systems allow contact center agents to view patient records, appointment schedules, and previous communications, enhancing their ability to assist patients effectively. This means when a patient calls with a question about their treatment or appointment, the agent can provide accurate information quickly, improving the overall patient experience. At a certain point, no amount of surveillance technology is going to help, and it’s almost guaranteed to make the problem worse. The (in my opinion) excessive focus on minute details and constant surveillance can create a sense of distrust, making agents feel undervalued and overwhelmed, which ultimately affects their performance and job satisfaction. In real estate, for example, omnichannel contact centers can help agents manage inquiries from potential buyers across phone, email, and chat, offering consistent updates and support throughout the process.

These supplier delays can often lead to stockouts, leaving customers frustrated when their preferred products aren’t available, or their orders don’t arrive on time. For Bangladesh to position itself as a global data destination, the government’s role is pivotal. Drawing lessons from countries like Singapore and Israel, Bangladesh could enact strategic policies that promote data-centric growth. Singapore, for example, has established data-friendly regulations, robust privacy frameworks, and incentives that encourage international firms to base their data operations there. Israel’s tech policies similarly created a fertile ground for its data-driven sectors, reinforcing the country’s strength in exporting tech and data services.

The rise of these marketplaces represents a significant challenge for domestic retailers, who must compete with the low prices and broad product offerings of their global competitors. Over 47% of shoppers are open to buying based on recommendations from a bot, as long as it’s expert advice. One critical driver of online customer loyalty is sustainability and it’s not enough just for the product to be responsible.